Terms

These terms govern use of the journey-sharing service. The service helps passengers and drivers arrange planned journeys and shared travel, subject to feature availability and account status.

You must provide accurate account information and keep sign-in details secure. Some features may require email, phone, identity, driver, or vehicle checks before they are available.

Drivers are responsible for accurate journey details, safe driving, legal roadworthiness, suitable insurance, licensing where required, and complying with local laws that apply to their journeys.

Passengers must request seats honestly, use booking and messaging tools responsibly, arrive as agreed where possible, and tell the driver or support if plans change or safety concerns arise.

The service is for journey cost sharing between people already travelling. It must not be used to operate taxi, private-hire, or profit-making transport work unless a future regulated model is deliberately introduced.

Payments, fees, refunds, disputes, and payouts may depend on feature availability, booking status, support review, and payment provider processing. See the payment policy for current payment and payout information.

Passengers and drivers must behave safely and respectfully. Do not harass, discriminate, impersonate others, submit false information, arrange unsafe journeys, interfere with security, or misuse the service.

Use support channels for journey, account, payment, safety, or conduct concerns. Support decisions may affect accounts, bookings, payments, payouts, reviews, or access to features.

We may restrict, suspend, or remove access where there are safety, fraud, misuse, payment, support, verification, or legal concerns. Action may be temporary or permanent depending on the circumstances.

Features may be unavailable, disabled, changed, or launched gradually. We may update the service and these terms as the product, safety controls, payments, support, or regional requirements evolve.

For questions about these terms, contact support@apinlo.com.